At Declan Threads, we strive to ensure you are satisfied with your purchase. Please read our policy carefully before placing an order.
Returns
- We accept returns for items that are damaged, defective, or not as described.
- To request a return, please contact us within 7 days of receiving your order at [email protected] with your order details and photos of the item.
- Items must be returned in their original condition and packaging.
Refunds
- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
- Approved refunds will be processed as a replacement item, since we operate on a cash-on-delivery payment basis.
- Please allow 7–10 business days for the processing of replacements or store credit.
Non-Returnable Items
- Customized or personalized items unless defective.
- Items damaged due to misuse or mishandling after delivery.
Contact Us
If you have any questions or need assistance with a return or refund, please contact [email protected].